Information We Collect
We may collect the following types of personal and technical information:
- Personal Information: Name, email address, company name, phone number, and other contact details provided through forms or support requests.
- Technical Data: IP addresses, browser type, operating system, referral sources, device information, and website usage data.
- Client Systems Data (if applicable): Data collected through remote monitoring or support tools under contractual agreements.
How We Use Your Information
We use the information we collect to:
- Provide and manage IT support and managed services
- Respond to inquiries and provide customer service
- Improve our website and services
- Comply with legal obligations and industry regulations
- Communicate updates, service notices, and marketing (with your consent where required)
Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.
Information Sharing and Security
We do not sell your personal information. We may share your data with trusted service providers (e.g., cloud or cybersecurity vendors) under strict confidentiality and data protection terms. We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact privacy@redesign-group.com
