Managed Services

New norms, new MSP

Expand your IT capabilities with our real-time service desk, IT operations support, and managed security services
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Managed Services

New norms, new MSP

Trusted advisors

Delivering predictable IT outcomes around the world

Our Managed Service offerings are supported by industry focused, subject matter experts, with diverse cultural backgrounds that ensures a more empathic service experience. Our approach to managed service delivery is to plan an IT roadmap, manage the execution of IT projects, and continuously optimize systems and services.

Tailored to Your Business

Focused cybersecurity solutions that help you scale your business while adhering to applicable industry standards and regulatory requirements.

On-Demand Expertise

Immediately augment your cybersecurity program with our global team of experienced cybersecurity professionals.

Return On Investment

Leverage cost effective and predictable subscription models to implement and manage your cybersecurity program that scale with your business.

Trusted advisors

Delivering predictable IT outcomes around the world

Our Managed Service offerings are supported by industry focused, subject matter experts, with diverse cultural backgrounds that ensures a more empathic service experience. Our approach to managed service delivery is to plan an IT roadmap, manage the execution of IT projects, and continuously optimize systems and services

Subscriptions

Client Support

As the digital supply chain extends to all corners of the globe, our Managed Services practice can provide real-time help desk services for both your internal users, or external customers, wherever their work takes them.
24 / 7  L1 Helpdesk​
L2/L3 Escalation ​
1-Hour SLA
User ON-boarding
User OFF-boarding
Troubleshooting
Client asset inventory
Professional Services​

We will be overseeing

Client Laptops & Desktops
Authentication
Operating Systems
Industry Specific Software Tools
File Sharing Services
Remote Access Technology
Collaboration Software
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Datacenter Support

Expertise across private, public, and hybrid cloud technologies with the ability to provide IT Administration and Operations support for your evolving business needs.
System Administration
Change Management
System Deployments
Solution Design
IT Projects
System Maintenance
Cloud Administration
Professional Services​

We will be overseeing

Network
Firewalls
Servers
Storage
Cloud
Virtualization
Data Protection
Disaster Recovery
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Augment your cybersecurity program

Expertise across private, public, and hybrid cloud technologies with the ability to provide IT Administration and Operations support for your evolving business needs.
Gap Analysis against MPA Best Practices
Security Awareness & Training
Penetration Testing
Vulnerability Scanning
Endpoint Detection & Response (EDR)
Security Policies & Procedure Development
24 x 7 Security Monitoring and Incident Response
Professional Services​
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Contact us for an introduction discussion meeting
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Agile and DevOps as a Service

Enrich your IT organization with our Innovation Management experts, capable of delivering the services required today, but with a focus on continuous R&D - ensuring IT is an enabler of the next big thing
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Benefits

A partner you
can count on

Global support
Our global supply chain enables us to staff people and deliver technology across your Enterprise facility and datacenter footprint.
Industry specific
The Redesign on-boarding framework blends common IT best practices with your unique industry specific requirements.
Holistic expertise
With Redesign, you can consume a single service that’s capable of supporting every element layer within the datacenter.
No single point of failure
We maintain accurate documentation and ensure knowledge of your environment is captured, and available to train new team members.
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Reconnect interdependencies within the organization
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Client Stories
Examples of change and transformation innitiatives, and how we helped execute